Question 1
THE FACTORY EXTENSION MEETING.
The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production. Some months ago it was decided that the company would have to build an extension to the present factory. An architect Mr. Norman Phillipson, was called in, and given the job. He drew up the plans and the firm applied for an I.D.C. (Industrial Development Certificate), which is granted, given, by the Board of Trade. This was granted provided that the Fuel and paint Stores were put in a different position. The authorities are very strict in seeing that certain rules are obeyed. Possible dangers to health and safety are carefully considered. When Harper and Grant's new extension is built on, added, to the existing area they will have three more bays, divisions of a factory floor, but the present Fuel and paint stores would be too near the new extension. As both these materials are highly inflammable, it was considered that a fire could spread to the new extension very easily. The proposed new paint store will be protected by the fire proof wall of the main factory. The country Planning Authority will also have to approve the plans.
QUESTION BASED ON THE TEXT:
1. The extension of the factory is justified by the:
Bonne réponse : d. Increase of production
Explication :
Le texte dit clairement :
“The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production.”
Donc, la raison principale justifiant l’extension est l’augmentation de la production, pas les plans, ni la sécurité, ni la réunion.
THE FACTORY EXTENSION MEETING.
The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production. Some months ago it was decided that the company would have to build an extension to the present factory. An architect Mr. Norman Phillipson, was called in, and given the job. He drew up the plans and the firm applied for an I.D.C. (Industrial Development Certificate), which is granted, given, by the Board of Trade. This was granted provided that the Fuel and paint Stores were put in a different position. The authorities are very strict in seeing that certain rules are obeyed. Possible dangers to health and safety are carefully considered. When Harper and Grant's new extension is built on, added, to the existing area they will have three more bays, divisions of a factory floor, but the present Fuel and paint stores would be too near the new extension. As both these materials are highly inflammable, it was considered that a fire could spread to the new extension very easily. The proposed new paint store will be protected by the fire proof wall of the main factory. The country Planning Authority will also have to approve the plans.
QUESTION BASED ON THE TEXT:
2. The extension of the factory is built by:
Bonne réponse : b. Harper and Grant
Explication :
Le passage précise :
“When Harper and Grant’s new extension is built on… they will have three more bays.”
Cela signifie que Harper and Grant (l’entreprise elle‑même) construit l’extension.
Les autres options ne sont pas des constructeurs :
Country planning authority → approuve les plans
Board of Trade → délivre l’I. D.C.
Fuel and paint → matériaux inflammables
Industrial development certificate → document administratif
THE FACTORY EXTENSION MEETING.
The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production. Some months ago it was decided that the company would have to build an extension to the present factory. An architect Mr. Norman Phillipson, was called in, and given the job. He drew up the plans and the firm applied for an I.D.C. (Industrial Development Certificate), which is granted, given, by the Board of Trade. This was granted provided that the Fuel and paint Stores were put in a different position. The authorities are very strict in seeing that certain rules are obeyed. Possible dangers to health and safety are carefully considered. When Harper and Grant's new extension is built on, added, to the existing area they will have three more bays, divisions of a factory floor, but the present Fuel and paint stores would be too near the new extension. As both these materials are highly inflammable, it was considered that a fire could spread to the new extension very easily. The proposed new paint store will be protected by the fire proof wall of the main factory. The country Planning Authority will also have to approve the plans.
QUESTION BASED ON THE TEXT:
3. The verb to expend (l.1) corresponds to:
Bonne réponse : e. Make become larger
Explication :
Le verbe to expend dans le texte signifie s’agrandir / devenir plus grand.
Le passage dit :
“The company is expanding…”
Donc, le sens correct est “make become larger”.
Les autres options ne correspondent pas au contexte.
4. Match the words in column (I) with their meanings in columns (II) to make a good association in .
(I)
1. Architect
2. Area
3. Factory
4. Fireproof
5. Firm
(II)
a. a place or part of town
b. able to protect against fire
c. a business company
d. a person who makes plans
e. a workshop where articles are made
f. The person who decides
Bonne réponse : 3. 1d, 2a, 3e, 4b, 5c
Explication :
Architect → a person who makes plans (d)
→ C’est la définition exacte du métier : il conçoit les plans.
Area → a place or part of town (a)
→ Une area désigne une zone, un quartier.
Factory → a workshop where articles are made (e)
→ Une usine est un lieu où l’on fabrique des articles.
Fireproof → able to protect against fire (b)
→ Fireproof signifie résistant au feu.
Firm → a business company (c)
→ Une firm est une entreprise commerciale.
La combinaison 3 est donc la seule qui associe correctement chaque mot à sa définition.
5. “Dr. Bola has treated a patient”.
The passive voice of this sentence is: “a patient…..; "
Bonne réponse : a. Has been treated by Dr. Bola.
Explication :
La phrase de départ est au present perfect actif :
➡️ Dr. Bola has treated a patient.
Pour former la voix passive :
On met l’objet (a patient) en sujet.
On utilise has been + participe passé.
Donc :
➡️ A patient has been treated by Dr. Bola.
Les autres options changent le temps verbal et ne correspondent pas au present perfect.
6. “I’ll never forget the book ….. the author spoke of my life”.
The correct word to complete this sentence is:
Bonne réponse : a. which
Explication :
La phrase complète devient :
➡️ I’ll never forget the book which the author spoke of my life.
Ici :
Le pronom relatif doit remplacer the book (une chose).
Which est le pronom relatif utilisé pour les objets.
Les autres options ne conviennent pas :
who → pour une personne
whom → complément d’objet humain
whose → exprime la possession
where → lieu
La seule option correcte pour un objet dans ce type de structure est which.

7. The second part of this letter is the;
Bonne réponse : a. Body of letter.
Explication :
Dans la lettre fournie, la deuxième partie après :
la date,
l’adresse du destinataire,
la salutation (Dear Sirs,),
est le corps de la lettre, c’est‑à‑dire le paragraphe qui contient le message principal.
Les autres options ne correspondent pas à cette position dans la structure d’une lettre commerciale.

8. The salutation which agrees to a trader is:
Bonne réponse : a. Dear sirs or Gentlemen
Explication :
Pour écrire à un commerçant / trader, la salutation standard en anglais commercial est :
➡️ Dear Sirs ou Gentlemen
Les autres options ne conviennent pas :
Dear madam → femme seule
Dear sir → homme seul
My dear… → trop familier
Rev. Sir → religieux
Donc la salutation professionnelle adaptée au commerce est Dear Sirs or Gentlemen.

9. The word valuable corresponds to:
Bonne réponse : a. Having importance
Explication :
Dans la lettre, valuable customer signifie :
➡️ un client important, précieux, ayant de la valeur pour l’entreprise.
Les autres options ne correspondent pas :
a person who buys → buyer
act of buying → purchase
act of selling → sale
a written report → report
Le seul sens correct de valuable est donc having importance.
THE FACTORY EXTENSION MEETING.
The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production. Some months ago it was decided that the company would have to build an extension to the present factory. An architect Mr. Norman Phillipson, was called in, and given the job. He drew up the plans and the firm applied for an I.D.C. (Industrial Development Certificate), which is granted, given, by the Board of Trade. This was granted provided that the Fuel and paint Stores were put in a different position. The authorities are very strict in seeing that certain rules are obeyed. Possible dangers to health and safety are carefully considered. When Harper and Grant's new extension is built on, added, to the existing area they will have three more bays, divisions of a factory floor, but the present Fuel and paint stores would be too near the new extension. As both these materials are highly inflammable, it was considered that a fire could spread to the new extension very easily. The proposed new paint store will be protected by the fire proof wall of the main factory. The country Planning Authority will also have to approve the plans.
QUESTION BASED ON THE TEXT:
1. Mr. Norman Phillipson is required for the:
Bonne réponse : a. Drawing of the plans
Explication :
Le texte dit :
“An architect, Mr. Norman Phillipson, was called in, and given the job. He drew up the plans.”
Donc, il est requis pour dessiner les plans, pas pour la sécurité, ni pour la production, ni pour la réunion.
THE FACTORY EXTENSION MEETING.
The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production. Some months ago it was decided that the company would have to build an extension to the present factory. An architect Mr. Norman Phillipson, was called in, and given the job. He drew up the plans and the firm applied for an I.D.C. (Industrial Development Certificate), which is granted, given, by the Board of Trade. This was granted provided that the Fuel and paint Stores were put in a different position. The authorities are very strict in seeing that certain rules are obeyed. Possible dangers to health and safety are carefully considered. When Harper and Grant's new extension is built on, added, to the existing area they will have three more bays, divisions of a factory floor, but the present Fuel and paint stores would be too near the new extension. As both these materials are highly inflammable, it was considered that a fire could spread to the new extension very easily. The proposed new paint store will be protected by the fire proof wall of the main factory. The country Planning Authority will also have to approve the plans.
QUESTION BASED ON THE TEXT:
2. The certificate related to the construction is delivered by:
Bonne réponse : c. The board of trade
Explication :
Le passage précise :
“The firm applied for an I.D.C. … which is granted by the Board of Trade.”
Donc, le certificat lié à la construction (I.D.C.) est délivré par le Board of Trade.
Les autres options ne délivrent aucun certificat.
THE FACTORY EXTENSION MEETING.
The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production. Some months ago it was decided that the company would have to build an extension to the present factory. An architect Mr. Norman Phillipson, was called in, and given the job. He drew up the plans and the firm applied for an I.D.C. (Industrial Development Certificate), which is granted, given, by the Board of Trade. This was granted provided that the Fuel and paint Stores were put in a different position. The authorities are very strict in seeing that certain rules are obeyed. Possible dangers to health and safety are carefully considered. When Harper and Grant's new extension is built on, added, to the existing area they will have three more bays, divisions of a factory floor, but the present Fuel and paint stores would be too near the new extension. As both these materials are highly inflammable, it was considered that a fire could spread to the new extension very easily. The proposed new paint store will be protected by the fire proof wall of the main factory. The country Planning Authority will also have to approve the plans.
QUESTION BASED ON THE TEXT:
3. The verb to spread (l.7) corresponds to:
Bonne réponse : d. Cover a surface
Explication :
Dans le texte, on lit :
“a fire could spread to the new extension very easily.”
Le verbe to spread signifie se répandre / couvrir une surface / s’étendre.
Les autres options ne correspondent pas au sens du verbe dans ce contexte.
THE FACTORY EXTENSION MEETING.
The company is expanding, and the present factory is rapidly becoming too small to cope with the increase in production. Some months ago it was decided that the company would have to build an extension to the present factory. An architect Mr. Norman Phillipson, was called in, and given the job. He drew up the plans and the firm applied for an I.D.C. (Industrial Development Certificate), which is granted, given, by the Board of Trade. This was granted provided that the Fuel and paint Stores were put in a different position. The authorities are very strict in seeing that certain rules are obeyed. Possible dangers to health and safety are carefully considered. When Harper and Grant's new extension is built on, added, to the existing area they will have three more bays, divisions of a factory floor, but the present Fuel and paint stores would be too near the new extension. As both these materials are highly inflammable, it was considered that a fire could spread to the new extension very easily. The proposed new paint store will be protected by the fire proof wall of the main factory. The country Planning Authority will also have to approve the plans.
QUESTION BASED ON THE TEXT:
4. Match the words in column (I) with their meanings in columns (II) to make a good association in.
(I)
Architect
Area
Factory
Fireproof
Firm
a place or part of town
b. able to protect against fire
c. a business company
d. a person who makes plans
e. a workshop where articles are made
f. The person who decides
Bonne réponse : 3. 1d, 2a, 3e, 4b, 5c
Explication :
Architect → a person who makes plans (d)
Area → a place or part of town (a)
Factory → a workshop where articles are made (e)
Fireproof → able to protect against fire (b)
Firm → a business company (c)
La combinaison 3 est la seule qui associe correctement chaque mot à sa définition.
5. “Dr. Bola had treated a patient”. The passive voice of this sentence is: “a patient…..”;
Bonne réponse : c. Had been treated by Dr. Bola.
Explication :
La phrase originale est au past perfect actif :
➡️ Dr. Bola had treated a patient.
Pour former la voix passive au past perfect, on utilise :
➡️ had been + participe passé
Donc la phrase devient :
➡️ A patient had been treated by Dr. Bola.
Les autres options changent le temps verbal et ne correspondent pas au past perfect.
6. “I’ll never forget the book ….. saw you drinking in the bar”. The correct word to complete this sentence is:
Bonne réponse : a. which
Explication :
La phrase correcte est :
➡️ I’ll never forget the book which saw you drinking in the bar.
Ici, le pronom relatif doit remplacer the book (un objet).
which = relatif pour les choses → correct
who / whom = pour des personnes → incorrect
whose = possession → incorrect
where = lieu → incorrect
La seule option grammaticalement correcte est which.

7. The most important part of this letter is the:
Bonne réponse : a. Body of letter.
Explication :
Le body of the letter est la partie essentielle d’une lettre commerciale, car c’est là que se trouve le message principal :
l’information importante,
la réponse,
la demande,
ou la justification.
Les autres éléments (heading, inside address, salutation…) sont nécessaires, mais le contenu central reste la partie la plus importante.

8. The salutation which agrees to a lady is:
Bonne réponse : b. Dear madam,
Explication :
En correspondance commerciale :
Dear Madam est la salutation correcte lorsqu’on écrit à une femme dont on connaît le sexe mais pas le nom.
Dear Sirs or Gentlemen → pour une entreprise ou des hommes
Dear Sir → pour un homme
My dear… → trop familier, jamais utilisé en business
Rev. Sir → pour un religieux
Donc la salutation adaptée à une lady est Dear Madam.

9. The word purchase corresponds to:
Bonne réponse : c. Act of buying
Explication :
Le mot purchase signifie :
➡️ the act of buying something (l’action d’acheter).
Les autres options ne correspondent pas :
having importance → valuable
a person who buys → buyer
act of selling → sale
a written report → report
La seule définition correcte est donc act of buying.
ADVERTISING.
It is said that advertising is the soul of business. One has to tell the world all about one’s goods. If one does not do that, one cannot hope to prosper. Now, how is it possible to advertise one’s goods? First of all in the newspapers, then by means of bills or posters which are stuck in places where they are most likely to be seen. Another way of advertising is by means of handbills and, of course, the most-up-date way is by means of wireless. Unfortunately only a few stations broad cast advertisings.
Advertising is very expensive and who is to pay for it? Why, the public, of course. Instead of lowering the prices of goods, extensive advertising increases them. Sir Malcom Robertson, His Majesty’s Minister to the Argentine Republic advises British trade’s people not to wait for foreign customers but to go out to them with the goods and to talk to them in the language of their country. The English have years thought that is was not necessary for them to learn foreign languages; they are gradually changing their opinion.
QUESTION BASED ON THE TEXT:
1. Advertising making people read written paper uses the:
Bonne réponse : d. newspaper
Explication :
Le texte dit :
“First of all in the newspapers…”
La question parle de making people read written paper, ce qui correspond directement au newspaper, support écrit destiné à être lu.
Les autres options ne sont pas des supports de lecture continue.
ADVERTISING.
It is said that advertising is the soul of business. One has to tell the world all about one’s goods. If one does not do that, one cannot hope to prosper. Now, how is it possible to advertise one’s goods? First of all in the newspapers, then by means of bills or posters which are stuck in places where they are most likely to be seen. Another way of advertising is by means of handbills and, of course, the most-up-date way is by means of wireless. Unfortunately only a few stations broad cast advertisings.
Advertising is very expensive and who is to pay for it? Why, the public, of course. Instead of lowering the prices of goods, extensive advertising increases them. Sir Malcom Robertson, His Majesty’s Minister to the Argentine Republic advises British trade’s people not to wait for foreign customers but to go out to them with the goods and to talk to them in the language of their country. The English have years thought that is was not necessary for them to learn foreign languages; they are gradually changing their opinion.
QUESTION BASED ON THE TEXT:
2. The advantage to firms doing advertising is the way it:
Bonne réponse : c. Allows a great number of persons to be informed.
Explication :
Le texte explique que la publicité sert à :
➡️ “tell the world all about one’s goods.”
Donc l’avantage principal est d’informer un grand nombre de personnes.
Les autres options sont fausses :
a → c’est vrai que le public paie indirectement, mais ce n’est pas un avantage
b → le texte ne dit pas que la publicité garantit le profit
d → publicité nécessaire
e → au contraire, la publicité augmente les prix
ADVERTISING.
It is said that advertising is the soul of business. One has to tell the world all about one’s goods. If one does not do that, one cannot hope to prosper. Now, how is it possible to advertise one’s goods? First of all in the newspapers, then by means of bills or posters which are stuck in places where they are most likely to be seen. Another way of advertising is by means of handbills and, of course, the most-up-date way is by means of wireless. Unfortunately only a few stations broad cast advertisings.
Advertising is very expensive and who is to pay for it? Why, the public, of course. Instead of lowering the prices of goods, extensive advertising increases them. Sir Malcom Robertson, His Majesty’s Minister to the Argentine Republic advises British trade’s people not to wait for foreign customers but to go out to them with the goods and to talk to them in the language of their country. The English have years thought that is was not necessary for them to learn foreign languages; they are gradually changing their opinion.
QUESTION BASED ON THE TEXT:
3. Advertising and transaction for communication are to:
Bonne réponse : d. Go to the customers with goods.
Explication :
Le texte dit :
“not to wait for foreign customers but to go out to them with the goods and to talk to them in the language of their country.”
Donc la publicité et la communication commerciale doivent :
➡️ aller vers les clients avec les produits,
et non attendre passivement.
4. Match the words in column (I) with their meaning in column (II) to make a good association in .
(I)
1. Broadcast
2. Foreigner
3. Opinion
4. Prosperity
5. Trade people
(II)
a. a television or radio program
b. persons involved in selling and buying goods
c. what a person thinking’s or believes
d. success or wealth
e. a person from another country
f. The amount or number added
Bonne réponse : 1. 1a, 2e, 3c, 4d, 5b
Explication :
Broadcast → a television or radio program (a)
Foreigner → a person from another country (e)
Opinion → what a person thinks or believes (c)
Prosperity → success or wealth (d)
Trade people → persons involved in selling and buying goods (b)
La combinaison 1 est la seule qui associe correctement chaque mot à sa définition.
5. Indicate the sentence which is in the continuous present tense.
Bonne réponse : b. The travel agency is forwarding goods now.
Explication :
Le present continuous se forme avec :
➡️ be + -ing
Dans l’option b :
is forwarding = présent continu
now confirme l’action en cours
Les autres phrases sont au past perfect, present perfect ou passive voice, mais aucune n’est au présent continu.
6. Fill in the blank of this sentence with the correct pronoun:
“I heard someone calling on…. outside, I must go”.
Bonne réponse : a. me
Explication :
La phrase correcte est :
➡️ I heard someone calling on me outside…
Le pronom doit être :
complément d’objet,
renvoyant au locuteur (I → me).
Les autres options ne correspondent pas au sens :
us → pluriel
him / her / them → renvoient à d’autres personnes
La seule option correcte est me.

7. J.C KITIMBA's address is just coming after the:
Bonne réponse : e. Heading
Explication :
Dans la lettre :
Le heading = l’en‑tête (adresse de l’expéditeur + date).
Juste après ce heading apparaît l’adresse du destinataire, ici :
➝ J.C. KITIMBA, The Sales Manager…
Donc l’adresse de J.C. KITIMBA vient immédiatement après le heading, et non après la salutation ou le corps de la lettre.

8. The word replacement in the text corresponds to:
Bonne réponse : b. Putting one thing in place of another
Explication :
Dans la lettre, replacement signifie :
➡️ remplacer la marchandise reçue par une autre correcte.
Le sens exact est donc :
mettre une chose à la place d’une autre.
Les autres options ne correspondent pas :
exemple → faux
cargaison → faux
ordre → faux
acte de donner → faux
La seule définition correcte est b.
9. Someone asks for information.
He writes:
Bonne réponse : c. An enquiry
Explication :
Lorsqu’une personne demande des informations, elle écrit :
➡️ une lettre d’enquiry (demande de renseignements).
Les autres options ne correspondent pas :
receiving letter → accusé de réception
complaint → plainte
dispatching letter → lettre d’expédition
application → demande d’emploi ou candidature
La seule lettre utilisée pour obtenir des informations est l’enquiry.
ADVERTISING.
It is said that advertising is the soul of business. One has to tell the world all about one’s goods. If one does not do that, one cannot hope to prosper. Now, how is it possible to advertise one’s goods? First of all in the newspapers, then by means of bills or posters which are stuck in places where they are most likely to be seen. Another way of advertising is by means of handbills and, of course, the most-up-date way is by means of wireless. Unfortunately only a few stations broad cast advertisings.
Advertising is very expensive and who is to pay for it? Why, the public, of course. Instead of lowering the prices of goods, extensive advertising increases them. Sir Malcom Robertson, His Majesty’s Minister to the Argentine Republic advises British trade’s people not to wait for foreign customers but to go out to them with the goods and to talk to them in the language of their country. The English have years thought that is was not necessary for them to learn foreign languages; they are gradually changing their opinion.
QUESTION BASED ON THE TEXT:
1. Advertising through TV & Radio is the use of:
Bonne réponse : c. wireless
Explication :
Le texte dit :
➡️ “the most up‑to‑date way is by means of wireless.”
La publicité via TV et radio correspond à la wireless communication.
Les autres options ne concernent pas les médias audiovisuels.
ADVERTISING.
It is said that advertising is the soul of business. One has to tell the world all about one’s goods. If one does not do that, one cannot hope to prosper. Now, how is it possible to advertise one’s goods? First of all in the newspapers, then by means of bills or posters which are stuck in places where they are most likely to be seen. Another way of advertising is by means of handbills and, of course, the most-up-date way is by means of wireless. Unfortunately only a few stations broad cast advertisings.
Advertising is very expensive and who is to pay for it? Why, the public, of course. Instead of lowering the prices of goods, extensive advertising increases them. Sir Malcom Robertson, His Majesty’s Minister to the Argentine Republic advises British trade’s people not to wait for foreign customers but to go out to them with the goods and to talk to them in the language of their country. The English have years thought that is was not necessary for them to learn foreign languages; they are gradually changing their opinion.
QUESTION BASED ON THE TEXT:
2. The disadvantage of advertising for the customers is the way it:
Bonne réponse : a. is paid by customers
Explication :
Le texte précise :
➡️ “Advertising is very expensive… who is to pay for it? Why, the public, of course.”
Donc le désavantage pour les clients est qu’ils paient indirectement la publicité, ce qui augmente les prix.
ADVERTISING.
It is said that advertising is the soul of business. One has to tell the world all about one’s goods. If one does not do that, one cannot hope to prosper. Now, how is it possible to advertise one’s goods? First of all in the newspapers, then by means of bills or posters which are stuck in places where they are most likely to be seen. Another way of advertising is by means of handbills and, of course, the most-up-date way is by means of wireless. Unfortunately only a few stations broad cast advertisings.
Advertising is very expensive and who is to pay for it? Why, the public, of course. Instead of lowering the prices of goods, extensive advertising increases them. Sir Malcom Robertson, His Majesty’s Minister to the Argentine Republic advises British trade’s people not to wait for foreign customers but to go out to them with the goods and to talk to them in the language of their country. The English have years thought that is was not necessary for them to learn foreign languages; they are gradually changing their opinion.
QUESTION BASED ON THE TEXT:
3. A principle of transaction for the trader who ends business is to:
Bonne réponse : d. Go to the customers with goods
Explication :
Sir Malcom Robertson conseille :
➡️ “not to wait for foreign customers but to go out to them with the goods.”
Donc le principe est d’aller vers les clients, pas d’attendre.
4. Match the words in column (I) with their meaning in column (II) to make a good association in .
(I)
1. Broadcast
2. Foreigner
3. Opinion
4. Prosperity
5. Trade people
(II)
a. a television or radio program
b. persons involved in selling and buying goods
c. what a person thinking’s or believes
d. success or wealth
e. a person from another country
f. The amount or number added
Explication :
Broadcast → a television or radio program (a)
Foreigner → a person from another country (e)
Opinion → what a person thinks or believes (c)
Prosperity → success or wealth (d)
Trade people → persons involved in selling and buying goods (b)
La combinaison 1 est la seule correcte.
5. Indicate the sentence which is in the present perfect passive voice.
Bonne réponse : d. The goods have not yet been forwarded.
Explication :
Le present perfect passive se forme avec :
➡️ have/has + been + past participle
Dans l’option d :
have been forwarded = présent parfait passif
Les autres phrases sont au past perfect, present perfect actif ou passive mais au past perfect.
6. Fill in the blank of this sentence with the correct pronoun:
"some books are absent, the watchman sold….”
Bonne réponse : e. them
Explication :
La phrase complète devient :
➡️ “Some books are absent, the watchman sold them.”
Le pronom doit remplacer books (objet pluriel).
them = pronom complément pluriel → correct
Les autres options ne correspondent pas au nombre ou au sens.

7. J.C KITIMBA’s address is just coming before the:
Bonne réponse : b. Salutation
Explication :
Dans la lettre :
Le heading = adresse de l’expéditeur + date.
Ensuite vient l’adresse du destinataire (J.C. KITIMBA).
Puis vient la salutation : Dear Sir,
Donc l’adresse de J.C. KITIMBA apparaît juste avant la salutation, ce qui correspond à l’option b.

8. The word delivery in the text corresponds to:
Bonne réponse : e. The act of giving
Explication :
Dans le contexte commercial, delivery signifie :
➡️ l’acte de livrer / remettre une marchandise.
Les autres options ne correspondent pas :
exemple → non
remplacement → non
cargaison par bateau → shipment
ordre → command
La seule définition correcte est e.
9. Someone does not agree with the goods received.
He writes:
Bonne réponse : b. A complaint
Explication :
Quand quelqu’un n’est pas d’accord avec la marchandise reçue, il écrit :
➡️ une lettre de plainte (complaint).
Les autres options ne conviennent pas :
receiving letter → accusé de réception
enquiry → demande d’information
dispatching letter → lettre d’expédition
application → candidature
La seule lettre adaptée à un désaccord sur la marchandise est la plainte.